San Antonio North Guest Directory
San Antonio North Guest Directory
Bottled Water
We offer two bottles of water, complimentary, on your first night's stay.
Business Services
Fax service and photocopying is available at the Front Desk for a nominal fee.
Cable TV
All of the rooms are equipped with set-back cable boxes with "Movies On Demand" features accessible by pressing the "Movies" button. HBO Channels begin on channel 300.
Check-In and Check-Out Times
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. If you need to make special arrangements for early check-in or late check-out, please contact the front desk, and we will do our best to accommodate your request.
Continental Breakfast
Free hot continental breakfasts is served daily in the lobby. Monday-Friday, 6:00am to 9.30am and Saturday - Sunday 6.00am to 10:00am.
Credit Cards:
We accept Visa, MasterCard, Discover, and American Express credit cards.
Forgot Something?
For your convenience, the hotel has toiletries available at the front desk 24 hours per day at no additional charge, an assortment of personal items such as combs, shaving cream, razors, toothbrush, toothpaste and sewing kits.
Outdoor Pool
Pool area is open from 10:00am unitil 10:00pm. All children 16 years of age or younger must be accompained by a responsible adult.
Emergency:
In the event of an emergency, medical or otherwise, please dial “0” on your room phone to notify the front desk if time allows. Otherwise, please dial 911.
High Speed Internet Access
Password for network provided at check-in, enter when prompted. Dial "0" for Front Desk help. Hotel not liable for any viruses or damages to your computer from internet use.
Housekeeping/Extra Linens/Additional Amenities
Please contact the front desk for any housekeeping needs you might have, including extra linens, towels, blankets, soap or pillows.
Ice and Vending Machines
Enjoy a late night snack or beverage at our onsite sundry shop located in our hotel lobby.
Luggage Assistance
Luggage assistance and storoage is available. Please contact the front desk, if you need any assistance.
Mail
Mail Pickup and delivery is available at the Front Desk around 11.00am. Monday-Saturday.
Newspapers
Complimentary USA Today newspaper is available in the lobby.
Rollaway Beds ad Cribs
Rollaways and cribs have an additional $10.00 charge per night (subject to availability) Please contact the Front Desk for more information.
Room Reservations
The Front Desk staff would be happy to assist you with making reservations. Dail "0" for the Front Desk. Best Western Reservations: 1 (800) 528-1234.
Safety Deposit Box
Our property controlled safe is available to store your valuables. (a receipt will be issued.)
Parking
Free parking available for guests with one pass per room. RV/Boat/Extended Truck parking available. A refundable $50 incidental/deposit require at check in per room. Remember to remove valuables and lock your car. Hotel not responsible for items left in vehicles. Overflow parking available, ask at check-in.
Pet Policy
Pets not allowed at the hotel.
Transportation
We will be happy to arrange for a taxi service or make recommendations concerning your transportation needs.
Key Cards
Lost key card? Tell front desk to recode lock for security. Don't ask staff to let you in. Identification required for new key. Return key card at check-out.
Lost & Found
Please contact the front desk for articles that have been either lost or found.
Dry Cleaning and Laundry
24-hour guest laundry available for $2.00 fee. Hotel also offers laundry services and sundry store for extended stays.
Wake-Up Calls
Dail "0". The Front Desk attendant will set the wake-up time for you. Or to set your wake-up call from your phone, dial "300" and follow the instructions.