San Antonio North Guest Directory
San Antonio North Guest Directory
Upon Arrival,
please refer to the back of your guestroom door to locate fire exits and staircases. Please find alarm pull stations and fire extinguishers on your floor, and locate the “OFF” switch on your air conditioner. In case of fire, turning the air conditioner off will prevent smoke from being drawn into your room.
In Case of Fire, please stay calm and pull the nearest fire alarm. If possible, close doors around the fire area, phone the operator, and exit from the building. Take your room key with you.
Keys, Please safeguard your key and be sure to leave it with the front desk upon your departure. Do not leave your key in your room or in the door. Do not give your key to others.
Smoke, If your room is filled with smoke, fold a wet towel into a triangle and tie it over your nose and mouth. Get on your hands and knees (or stomach) and crawl to the door. Feel the knob; if hot, do not open. If cool, open slowly. Take your room key. If the hallway is filled with smoke, stay next to the wall and count the doors as you crawl to the exit staircase. Walk down the exit staircase. If the staircase begins to fill with smoke, return to your room.
For additional security, utilize the deadbolt lock provided on your door upon entering to prevent the door from being opened by a regular room key. As an additional precaution, please secure the safety latch.
In case of an earthquake, please stay calm, take cover under a table or desk to protect yourself from falling objects, and do not light matches or cigarette lighters. Stay away from windows and mirrors, and do not run outside or use elevators. When leaving your room, please make sure you are wearing sturdy shoes. If possible, take valuables and any medications you may need with you. Do not use telephones except in extreme emergencies, and do not touch any broken or fallen wires. If exit doors cannot be accessed, please wait for the rescue team and be prepared for additional earthquake aftershocks.
If you cannot leave your room, please dial “0.” If unavailable, call the Fire Department at “911.” Shut off the air conditioner, wedge a wet cloth under the door and around the doors and vents, and remove drapes from windows. Check to see if there is smoke outside the window; if there is no smoke outside and the window may be opened, hang a sheet or light colored material outside. This will signal your location and let firefighters know that the room is still occupied. Keep part of the sheet inside the window, wet with water. Fill the bathtub or sink with cold water for firefighting and use an ice bucket or other container to keep water available to quickly moisten the wet cloths that are keeping the smoke out. Do not break the window or jump and stay low and continue firefighting until help arrives.
Admittance, Do not admit persons to your room without first making identification. If there is any doubt about the person’s identity, please contact the front desk.
